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Server addresses and settings

Service
Keywords: server | address | settings | email | web | connect | broadband Summary: A handy reference guide to all the server and connection details you may need.
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Broadband Connection Settings - [more]
Broadband username username@plusdsl.net - Username Guide
Broadband password Your account password
Connection type PPPoA
VPI & VCI 0 & 38
Multiplex Method VC-MUX or VC Based
Primary DNS 212.159.13.49
Secondary DNS 212.159.13.50
Email Settings - [more]
Email address format yourname@username.plus.com
Incoming (POP3) Server mail.plus.net
Outgoing (SMTP) Server relay.plus.net
IMAP Server imap.plus.net
SMTP mail retrieval command finger postmaster@autoturn.plus.net
Dial-up Connection Settings
Dial-up username Your account username
Dial-up password Your account password
Dial-up number See Dial-up Connection Numbers
Primary DNS 212.159.13.49
Secondary DNS 212.159.13.50
Webpage Addresses - [help]
Your website www.username.plus.com
FrontPage fp.username.plus.com
CGI ccgi.username.plus.com
Usenet Server news.plus.net
Web Server Addresses (to upload files) - [help]
FTP (uploading files) ftp.plus.net
FrontPage (uploading files) fp.username.plus.com
CGI (uploading scripts) cshell.plus.net
Broadband Phone Settings - [help]
SIP Number Visit the Broadband Phone Control
SIP Address sip.plus.net
Port 5060
Sip Domain username.plus.net
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This page last updated 3rd December 2008

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